Terms & Conditions
A legal disclaimer
Welcome to deLora! By purchasing our products or using our website, you agree to these Terms and Conditions. Please read them carefully.
1. General
These Terms apply to all purchases, orders, and use of our website. We may update them at any time, and changes will take effect once posted here.
2. Products and Descriptions
• We make every effort to describe our candles and products accurately.
• Colors, scents, and appearances may vary slightly due to the handmade nature of our items and differences in device displays.
3. Orders and Payment
• All orders must be paid in full before shipping.
• We accept credit cards and venmo.
• We reserve the right to refuse or cancel orders for any reason, including suspected fraud.
4. Pricing
• All prices are in US currency and may change without notice.
• Any promotions or discounts are valid only during the stated period.
5. Shipping and Delivery
• Shipping times are estimates and not guaranteed.
• Please see our Shipping Policy for full details.
6. Returns and Refunds
• Due to the nature of our products, returns are only accepted if the item arrives damaged or defective.
• Please contact us within 2 days with proof of damage to arrange a replacement or refund.
7. Use of Products
• Candles should be used according to the safety instructions provided on the product label and our website.
• We are not responsible for damage, injury, or accidents caused by misuse of our products.
8. Intellectual Property
• All content on our website — including product descriptions, photos, logos, and designs — belongs to deLora and may not be used without permission.
9. Limitation of Liability
To the fullest extent permitted by law, deLora is not liable for any indirect, incidental, or consequential damages resulting from the use of our products or website.
10. Governing Law
These Terms are governed by the laws of NY/United States. Any disputes will be handled in the courts of NY/United States
11. Contact Us
For questions about these Terms and Conditions, contact us at:
📧 Email: deloradesign1@gmail.com